Emotional intelligence in the workplace

On average we spend around 40 hours a week at work. In fact, we probably end up spending more time with our colleagues than we do with our family, friends or even ourselves! With so much of our time spent at our place of work, studies are showing we are placing more importance on the emotional intelligence of our employees and colleagues.

Human Resource teams are quickly realising the importance of emotional intelligence and are predicting that it will be in the top 10 job skills in 2020. Candidates who score highly in this area are in fact in a position to trump people with higher technical ability. Another interesting point is that 75% of HR professionals claim that they are more likely to promote an emotionally intelligent worker.

There are 7 simple reasons as to why these emotionally intelligent people are being put first in companies, as described below:


1. Pressure

Emotionally intelligent people are better at functioning well under stress and can manage their emotions in tough situations or conversations. They build coping mechanisms and have the ability to quickly adapt to a change.


2. Personable

In the majority of business roles people skills are really important, and those who are able to get along easily with others can often build good relationships across different cultures and backgrounds.


3. Listener

Being able to listen builds trusted relationships. Those who are able to put aside their own emotions are often able to pick up on cues such as tone of voice or body language, allowing the listener to pick up a clearer picture.


4. Feedback

Emotionally intelligent people usually have a much better tolerance when it comes to receiving feedback as they tend to be less defensive. They absorb the feedback and look at it positively as a way to better themselves and improve on the task at hand.


5. Empathetic

You’ll usually find this trait amongst emotionally intelligent people as they collaborate and respond to teammates’ feelings. They have a higher degree of sensitivity towards others and understand where they are coming from.


6. Leadership

Being able to set a good example is part of every good leader, but what’s also interesting is that regardless of their position, these types of people gain the respect of others and have the ability to influence them.


7. Thoughtful

Overall, this skill also helps improve judgement when it comes to people and can help in times of crisis. They are able to understand the outcomes of their choices and be mindful of others in the work environment.


Feel like you tick all the boxes? If so, you’re definitely at an advantage, and adding extra value in the workplace. As work culture evolves and adapts to suit our modern society, emotionally intelligent people will be more sought after than ever!

Sources: fastcompany.com